Refund Policy

Last updated: September 16, 2026

Both defective and non-defective new merchandise may qualify for return, and eligible exchange requests are accepted subject to review and available stock.

What qualifies

Start the request within 30 days after the order is delivered. A non-defective item returned because of preference or an incorrect selection must be new, unused, and in original condition. Damage, defects, wrong goods, missing components, or a material difference from the description can also be reported. Nothing here removes non-excludable legal rights.

Request first, then mail

Send the order number, checkout email, reason, and supporting images or video when relevant to larsonnavarro2709374@gmail.com. Wait for approval and the confirmed return address before posting the parcel. Packages include a free prepaid return label; if yours is absent or lost, contact us for assistance. Approval is still required before using it. We charge no restocking fee.

Replacement or repayment

An exchange depends on the review outcome and inventory. Once a refund is approved, it is processed and initiated back to the original payment method within 10 days. The receiving bank or issuer controls any extra posting time.